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The independent National Audit Office has accredited the e-PIMS system with delivering more than £54 million in savings per annum at a cost of less than £2 million per annum. ROI is more than twenty times annual cost!

Delivering
measurable benefits across the UK's entire Central Civil Estate

Army

Army

MET Police

MET Police

ASDA Recipes

ASDA Recipes

Bank of England

Bank of England

The problem

Improve look and feel of the dated e-PIMS system driven from analytics and structured user feedback.

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Greater use of what exists

Optimising all the functional areas and achieving greater
utilisation of all apps.
 

Ease of use

Time saved in operation
 

Actionable analytics

The data and the technology do the work – presenting ‘did
you knows’ and decision points


Follow Government Digital Services (GDS) guidelines

Design services that are in line with legal, W3C and Government Digital Services (GDS) design and usability standards – ensuring all user types, browsers and disabilities are catered for

Property Information and Mapping Service (e-PIMS).
A location-based asset management system based on an Ordnance Survey GIS core. The system provides easy access to maps, photos and detailed information, including tenure, property measurements, occupancy, utilization and environmental measures.

Client
What we did

  • Steering group workshops

  • User research

  • Super user segmentation

  • Data analysis

  • Use case development

  • Information architecture

  • UI design

  • Brand enhancement

  • Usability validation testing

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